International Business

Archive for the ‘business’ Category

Business communication involves constant exchange of information. It is a continuous process. The more the business expands, the greater is the pressure on the business to find more effective means of communication – both with the employees and with the world outside. Thus, business and communication goes hand in hand. Without effective business communication, a manager cannot perform the basic functions of management efficiently. It is the life-blood of an organization.

For a good communication in business, we should ensure the following:
Every communication in business, whether written or oral, should be logically structured , i.e.,it should have a good beginning, a good body(content), and an effective ending. Be it a business letter or business speech, the communication should begin in such a manner that the audience have keen interest and pays attention to the message. The content of the communication should gives the core message of communication. The communication should end in such a manner that the audience knows what is expected of them and they get the jist of the message. Correct means of communication should be used- a means which take into reference time and cost constraints. Choice of appropriate channel also depends upon the amount of formality required and the speed of feedback required. Communication should be articulate and concise. Use of ambiguous words should be avoided. Choice of words should be such that it overcomes cultural differences. Business communication should be influencing and persuasive. Communication should be courteous. Polite and considerate behavior is essence of business communication. A positive body language should be used . For example, during meetings and interviews, maintain a frequent eye contact, give a pleasing smile , make all feel comfortable, etc. Feedback is an integral component of communication. Without feedback, it will be impossible to know whether the receiver has understood the message in same terms as intended. Try using more of ”You” rather than “I”. The audience or the receivers of the message should be given importance. Be an active listener . The quality of communication improves if one is a good listener. One should listen positively, should be open-minded and attentive. The facts should not be partial, i.e., they should be complete. The receiver of the message might get confused or might take a wrong action if facts are incomplete. The facts should be recent and not outdated.

The purpose of business is to generate maximum returns for its owners and shareholders. So therefore should the business pursue all activities that enhance profitability and increase the value of the business for the owners and / or shareholders?

I also believe that a business should behave ethically in achieving the above purpose. It is not right just to operate within the letter of the law. Businesses should also try and serve their local community and help its employees lead better lives. They should examine every decision they make based on profitability, long term business value and social responsibility.

By having real policies in place that take care of your employees and the local community it might be argued that long term this will enhance your business brand and over time lead to higher profitability.

By constantly training members of staff and wherever possible promoting from within the organisation will lead to employees that feel empowered to work harder and make better decisions. Having regards to the true well being of your employees will lead to a healthier and therefore happier workforce.

By reducing waste and promoting recycling at every opportunity, overheads will be reduced and in the longer term lead to better shareholder value. It is staggering how much resources including energy are wasted by larger companies. Having a regular energy audit and investing long term to reduce demand can only serve to make the business more efficient.

Many businesses try to serve their community by supporting local charities and sponsoring local people to better their lives. There are many ways to do this including education, sports and the environment. In the short term there will be very few perceivable benefits in terms of profitability but these actions will serve to enhance the business brand and increase profitability over the longer term.

Greed is no longer good and focusing purely on profits is unacceptable to your existing and potential customers. By embracing business ethics and social responsibility the business can benefit from increased goodwill.

It seems that some business people always seem to be prosperous and successful and are able to easily attract clients and more revenue? While other business people seem to struggle constantly and despite their hard work and sincere efforts, they do not prosper and are not successful. Did you ever wonder about why this is true? Could it be an attitude or mindset? Your Strategic Thinking Business Coach recalls from several past books, seminars and workshops that the attitude or mindset one has toward his or her business plays a very critical role in the level of success in that business.

So how can we describe this mindset, which is an intangible thing? Perhaps, if we think about some positive characteristics we see in those we consider to be prosperous and successful, we can develop a mental picture of the attitude or mindset of successful people. Your Strategic Thinking Business Coach offers the following list of ten (10) characteristics that are common among successful business people.

Successful business people:

+ recognize and accept the value of their business and themselves

+ define and trust what they believe is their purpose in business and life

+ visualize and focus on positive outcomes in their business and their life

+ maintain a work and personal life balance

+ develop and maintain a support system of people with similar mindsets

+ maintain a level of self-confidence about their business and personal plans and actions

+ maintain a keen awareness of their vision, mission and goals for their business and their life

+ seek outside advice

+ recognize and admit their limitations

+ exhibit their passion in what they do in their business and personal lives