Archive for the ‘it consultants’ Category
Why IT Consultants Are a Smart Investment
Sometimes you have to spend money to save money, particularly when it comes to hiring outside consultants, such as IT consulting companies. Make an investment in your business by using IT consultants, even if you use a minimum amount of technology. IT consulting services will cut your overall operational costs and improve productivity by giving you the expertise of technical staffing experts with the latest in technological knowledge.
Reduce Employee Expenses
May companies have in-house technical staffing for fear of sudden crashes, lost data or spyware and viruses, resulting in decreases in productivity and customer service. As a result, many companies have employees that know some aspects of information technology, but not all. This increased staffing has costs – increased training, worker’s compensation and benefit premiums, as well as office space and other necessities. By hiring IT consultants, companies can cut or avoid many of these increased employee expenses, adding revenue to the bottom line.
With the help of IT consulting companies, businesses can supplement the knowledge of in-house IT staff. Contracted IT consultants will allow your employees to focus on what they do best, while minimizing employee resources by having the IT consultants address extraneous problems.
Technology Streamlined
Planned and streamlined information technology is necessary in today’s workplaces. IT consulting service providers can help with all steps of managing your IT resources, from determining the system, to set-up and ongoing maintenance, all done to meet your business objectives. For example, professional technical staffing can connect your multiple devises such as printers, scanners and faxes to your office computers, minimizing the steps your employees take to complete a task. When you are starting a business, IT consultants can help determine the right technology system for your needs. In whole, professional technical staffing lowers costs and increases profits by helping to manage your computer systems efficiently and to ensure the stability of their infrastructures.
Reduce Business Downtime
Many small business owners believe that they don’t need IT consultants to deal with technological problems. However, technological problems such as computer viruses and spyware, system conflicts or lost data can be very detrimental to a small business that lacks the expertise of technical staffing. By having a contract with an IT consulting company, a business can be in a position to anticipate and prevent technical problems, reducing spending and time spent fixing IT problems. Further, IT consulting companies can use automating systems to backup and store your business data remotely, ensuring quicker business continuity in the event of a disaster. Technology is also available that can allow contracted technical staffing to have off-site access to your network, allowing them to respond to IT emergencies in a matter of seconds.
Keep Up to Date
Your company’s technological needs will grow with it. Failing to have technology that matches growth can result in a failure to meet new and growing demands, lost profits and negative customer perception. Use IT consultants to help you incorporate automating systems and virtualization technology solutions that will accommodate growth and help your business stay on track with its goals.
IT consultants add stability to the complex world of information technology, and can help your business improve efficiency, streamline operations and reduce overall costs.
How Consultants Overcharge Their Clients
Consultants’ ‘Profit enhancers’
When an organization hires management or IT consultants, line managers must ensure that the consultants deliver the results promised. In this article, I summarise six techniques used by consultancies to maximize their own profitability. Some of these are just savvy business, some are dishonest, some are fraudulent – all are widespread throughout the consulting industry. By making organizations aware of these practices, I hope they will be better armed as they pay out their consultants’ usually generous fees and expenses.
1. Excessive profitability
A junior consultant will typically be paid around
Consultants’ Slang – About Processes and Functions
Recognize this: the external consultant is using a language you no longer understand. We first have to look at the “Business process.” Right, you think, but what is it and why is it important?
As defined before – The secret weapon of the consultant, slang is part of its repertoire. Sales people have their own jargon (closing the deal), so have accountants (budget, margins) and why not.. consultants: business process, functions, base qualities, …They are needed.
But the consultant should be able to make clear why you need it, what is it for and perhaps he should educate its audience sometimes. It is all part of the job.
So,
A business process: what is it?
A business process is what your company’s main activities are, at a high level. For example.
In a hospital the main activities are: cure and care. There are a few more main activities but these are the most visible and define the impact on the organization. But about that later.
For a translator the main business process is not to translate, but to intermediate. The intermediation however is not specific enough. That’s why a process is only a first part of understanding a company.
The next thing to know is the function.
Again for a hospital the functions are: surgery, radiology, gynecology or dental surgery. In the area of translation the functions are the languages to which to translate (English-Spanish, French-German, etc) These functions make the process specific and show how the business is focused. The process on itself cannot offer a goal to the company (cure many people), the additional function (offering the best surgery in the region) is specific enough to set a goal.
Then there “things” like base qualities. For example, “availability.” They do not tell anything about the process nor the function but all about who it is used. For a hospital it is important not only to cure clients, but also to do so when they are ill, and not when some specialist is available (from nine to five during the week and not in the weekends…)
Having these three defined it is possible to tell something about the organization; Who is going to do WHAT? Now you need not only one surgeon, but a backup “to be available.” This is when organizing comes in the picture. And management will follow…
People and foremost those that are specialized in a field have little knowledge about these abstractions. But when setting-up a (change) project you need to know about some basics in order to make the change. Make sure you involve people by explaining these terms and why they are needed. If there is a lack of involvement it could be just because of this slang, that leads its own life in the organization.
It is the responsibility of the consultant and advisor to educate people in this area and to explain why it is needed. It is all part of the job.
For those who are not familiar they should pose questions, starting with the basic, “what do you mean by that, or I don’t understand.”
Likewise, where there is a presentation about business, functions and more slang and … there is no feedback, no question from the audience, than probably there is no contact.
H.J.B.